onedrive for business sync issues with windows 10

This can cause files to not sync.įor example, OneDrive does not allow the following: Special characters in a file name might be supported online but not offline or vice versa. To rename a file, right-click on it and select Rename. Move the file to a higher-level folder or rename it to fix this problem. Sometimes, if you use nested folders, the path can be too long. Make sure it is not more than 255 characters and includes the file name. When a file won’t sync or won’t allow you to collaborate, check the entire pathname. Type OneDrive in the search box and click on it to open the app and restart.If you still don’t see it, it is possible that OneDrive is not running. If you don’t see the icon, Show hidden icons using the up arrow.Please post back if you have any updates. Note: to upload screenshots, please click use rich formatting in this thread and select the You can check it via task manager > right click groove.exe > capture a screenshot of your onedrive for business version. Generic credentials, remove microsoftoffice15-data or microsoftoffice16-data: *** Email address is removed for privacy *** item and add again, see if there's any improvement.Ĥ. To do it, go to control panel-> credential manager > windows credentials, in the you can clear then re-add your credentials to see if the issue can be resolved. the issue could also be related to the wrong credential in the local onedrive for business client. do you have the full control permission? if not you may contact your global admin for further help.ģ. > site permissions > check permissions > type your name > check now. To check it, go to your onedrive for business webpage, gear > site settings could you provide a screenshot of your permission settings in onedrive for business? If so, what will happen if you upload a new file in that webpage? can it be synced to local folder successfully?Ģ. when you access the onedrive for business library in browser directly, can you create/upload document directly? to figure out if the issue is related to the client or the permission on cloud, could you confirm the following?ġ. once it is resolved, we will move on to the onenote sync issue. Let’s focus on the onedrive for business sync issue first.

Onedrive for business sync issues with windows 10